Structure & Operations

Whitehead Monckton is a Limited Company where the previous Partners are now Directors of the firm. Christopher Longden is Managing Director and reports into the Management Board.  Together with the Executive Board, Chris manages the firm in delivering the strategic plan.  Whitehead Monckton is authorised and regulated by the Solicitors Regulation Authority (No: 608279).

At an operational level, we have three areas, Business Legal ServicesPersonal Legal Services and Property Law.  Each area has smaller specialist teams focusing on particular areas of the law e.g for individual clients we have a family law team and a team specialising in succession planning incorporating wills and trusts. The lawyers are divided into relevant departments, each headed by a Director/Associate Director. The heads of department manage and monitor the performance of their respective teams to successfully achieve performance targets. The emphasis for the departments is one of specialism, ensuring that we can provide the very best comprehensive service to our clients, no matter what their needs.

Each department also has its own integrated support team to provide our clients with a seamlessly efficient administrative service.

We are of a sufficient size to have a specialist team of managers within Central Services providing support to the business with accounts, human resources, marketing and information technology provided centrally.  This enables the lawyers and their support staff to concentrate on providing you with the excellent service you require.

Professional Indemnity Insurance

This firm maintains professional indemnity insurance in accordance with the rules of the Solicitors Regulation Authority. Details of the insurers and the territorial coverage of the policy are available for inspection at our offices.

We are committed to offering opportunities to all and the firm has an Equality & Diversity Policy.  We have also recently reported our firm’s diversity data to the SRA.  In addition we also have an Anti-Bribery Policy designed to ensure all transactions and relationships are in the best interests of the clients. If you would like a copy of any of these, please contact us.

Terms and Conditions of Business

Our terms of business contain important provisions that govern our relationship with you. They may not be varied unless agreed in writing and signed by a Director or Associate Director of Whitehead Monckton.

Client Safety

Please see our fraud prevention guidance for clients here.

Complaints Procedure

We are committed to providing a high quality legal service to all our clients. We welcome any feedback or suggestions that you may have and if you have a complaint please tell us. This will enable us to improve our standards and level of service. Please see our complaints policy for further details.

Subject Access Request

Under the Data Protection Act 1998 and in accordance with GDPR, clients who have provided us with data have the right to access any relating to themselves that is held by ourselves in electronic format and/or manual records.

Any individual who wishes to exercise this right should apply using a Subject Access Request Form. In order to obtain a copy of the form please email gdpr@wmlaw.uk

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