Professional Negligence

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Whilst most professional advice is efficient and provided with a healthy regard for customer service, our professional negligence solicitors appreciate that sometimes professionals – people who have placed your trust and/or finances with – can let you down.

Simply put, professional negligence is where a professional offering a service does not perform to an expected or agreed standard, causing damages or loss.

In such situations, our Kent-based solicitors offer impartial and experienced advice to ensure you feel equipped to challenge professional negligence. We’re here to help with professional negligence pre-action protocol and the legal and court process itself.

When Can You Make a Professional Negligence Claim?

When professionals of various industries act on your behalf, they have a duty of care. If they fail to carry out your instruction with reasonable care and competence (as defined by the respective industry) and, as a result, you suffer financial loss, then you may be entitled to bring a claim against them. The following represent some professional negligence examples:

  • You’ve been provided with incorrect or unqualified financial advice.
  • The person/organisation advising you is operating beyond their area of expertise.
  • A solicitor misses a crucial deadline whilst responsible for your case.
  • An architect provides you with inaccurate designs, which subsequently results in extra expense or project delays.


The legal test applied against the professional in question is whether the mistake is one which no reasonably competent professional could have made.

Contact our Kent Professional Negligence Solicitors Today

Whitehead Monckton should be your first point of call for beginning professional negligence pre-action protocol. You can be guaranteed of our absolute independence and integrity as we don’t act for defendants in such cases.

We can advise on potential claims involving the following professionals:

  • Architects
  • Accountants
  • Solicitors
  • Surveyors
  • Insurance brokers
  • Estate agents
  • Valuers
  • Financial advisors


We frequently employ alternative dispute resolution (ADR) or mediation to resolve disputes in a timely and cost-effective manner.

Most professional advisers have their own professional negligence insurance, which means you can be almost certain that, if your claim is successful, we will able to recover the money in full and represent your best interests.

For expert professional negligence legal advice, contact our MaidstoneTenterdenCanterbury and Canary Wharf solicitors today.

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